Cookie Policy
Grata Domum, whose registered office is located at 8000 Bruges, Sint Annarei 17, registered in the Bruges register of legal entities under number 1010066839 and known to the VAT administration under number BE1010066839 (hereinafter “the website owner”) uses cookies to improve the user experience (for example, remembering a language preference, etc.) and to collect web statistics about visitors to the quay17.be website (hereinafter “the Website”).

What are cookies?
A cookie is a small text file that is placed by the server of a website in your computer’s browser or on your mobile device when you visit the website. The cookie contains a unique code that allows your browser to be recognized during the visit to the website (a so-called “session” cookie) or on subsequent, repeated visits (a so-called “permanent” cookie). Cookies can be placed by the server of the website you are visiting or by partners with whom this website collaborates. The server of a website can only read the cookies it has placed; it has no access to other information stored on your computer or mobile device. Cookies are stored on your computer or mobile device in your browser’s folder. The content of a cookie usually consists of the name of the server that placed the cookie, an expiration date, and a unique numeric code.
Cookies generally make interaction between the visitor and the website easier and faster and help the visitor navigate between different parts of a website. Cookies can also be used to make the content of a website or the advertisements on a website more relevant to the visitor and to adapt it to their personal tastes and needs.

Use of cookies on the Website of the website owner

1. Necessary cookies
These cookies are essential to visit the Website and to use certain parts of it. These cookies allow you, for example, to navigate between the different parts of the Website. If you refuse these cookies, certain parts of the Website will not function or will not function optimally.
2. Functional cookies
Functional cookies are cookies that make the operation of our Website easier and more pleasant for the visitor, and ensure that you receive a more personalized browsing experience. For example, these are the cookies that remember your language preference and customer segment, as well as cookies that track whether you have already been asked to participate in a survey so that we do not repeatedly present the same survey to you.
3. Performance cookies
We use performance cookies to collect information about how visitors use our Website in order to improve the content of our Website, better adapt it to the preferences of visitors, and increase the ease of use of our Website.
4. Third-party cookies
Our Website may also contain elements from other third parties, now or in the future, such as video services, social media buttons, and/or advertisements.

Managing cookies
You can set your browser to notify you when a cookie is placed or to prevent the collection of cookies. If you block the placement of cookies, some functions of the Website may not work, or you may not be able to use certain services of the website owner. We do not use cookies to personally identify you or store personal data without your knowledge. However, if you wish to restrict, block, or delete the installation of cookies on your computer or mobile device, you can do so through your browser settings. Go to your browser’s HELP function for instructions on how to do this.

Privacy Policy

This version is valid from January 1, 2015, and was updated on April 18, 2018, following the General Data Protection Regulation (EU) 2016/679, effective from May 25, 2018.

Website Procedures
This privacy policy describes how the website owner uses and secures the data that users of this website provide to the website owner when visiting this Website. Users are not required to provide personal information in order to use the quay17.be website (hereinafter the “Website”). In principle, the Website does not collect personal data. If the Website does collect personal data, now or in the future, it will only collect personal data that is expressly and voluntarily provided by users.

Automatically collected information

1. Technical Information
The website collects certain non-identifiable information about users of the Website, such as the internet protocol, the date and time of your access to the Website, the website from which you directly linked to this Website, the operating system you are using, the parts of the Website you visit, the Website pages and the information you have viewed, and the materials you have sent to or downloaded from the Website. This technical information is used for website and system administration purposes and to improve the Website.
2. Cookies and web beacons
To ensure that the Website is well managed and to facilitate navigation within the Website, the website owner may use cookies (small text files stored in the user’s browser) or web beacons (electronic images that allow counting users who have visited a particular page and provide access to certain cookies) to collect aggregate data. The website owner may use these tools to track various data within its systems and to categorize users. This information can be used to analyze the number of users in different sections of the Website and to ensure that the Website functions as a useful and effective source of information. Neither the website owner’s cookies nor web beacons collect personal data. Moreover, most browsers offer individual users the option to disable cookies. In certain cases, users may be denied access to certain parts of the Website if their browser is set to disable cookies. For more information, you can consult our cookie policy as published on the Website.

Used Information
The website owner may use non-personally identifiable information to generate aggregate tracking reports on demographic data of Website users and the use of the Website. The tracking information in these reports is not linked to personally identifiable data or other personal data about individual users.

Other matters

1. Security
The website owner makes every effort to secure its servers, applications, and databases and to prevent unauthorized access or misuse. The website owner relies on physical, administrative, and technological means to secure the information held by the website owner.
2. Other websites
The Website may contain links to other websites or online resources. When you click one of these links, you go to another website or online resource that may collect information about you, either knowingly or via cookies or other technologies. The website owner is in no way responsible, nor liable for, and has no control over these other websites or online resources, nor their collection, use, and dissemination of your personal data. You should review the privacy policies of these other websites and online resources and assess for yourself how they collect and use information.
3. Changes to the privacy policy
The website owner may modify, supplement, or amend its privacy policy at any time, for any reason, by prominently posting the revised privacy policy on the Website.

Notification
The website owner is concerned about your privacy and does everything possible to process your personal data in accordance with Belgian law, its “general data protection policy” and in compliance with the highest standards of fair information practices. This is also in accordance with European law under GDPR regulation, General Data Protection Regulation (EU) 2016/679, in effect since April 27, 2016.

Why do we register your personal data?

1. General purposes
Where necessary, the website owner processes your personal data solely for (i) the execution and development of its tasks; (ii) to inform you about its other goods and/or services.
2. Direct marketing and communication with third parties
The website owner considers your personal data to be confidential information that will never be disclosed to third parties and will not be used for direct marketing, except if you have given the website owner your prior consent. If you have given the website owner your consent, you may, of course, unsubscribe from certain services at any time. By law, you have the right, upon request and free of charge, to oppose the use of your personal data for direct marketing purposes. Simply direct your request to our customer service via email (info@quay17.be) or contact us by phone at +32 475 53 11 62.

Who is responsible for processing your personal data?
The person responsible for processing all personal data collected through the Website is the website owner.

How do I access my personal data?
You may request access to your personal data or request that it be modified or deleted free of charge by sending a letter or email to the website owner, including a copy of your ID card. The website owner will then make every effort to comply with your request as quickly as possible.

General information
The policy for the protection of your personal data fully complies with all legal provisions in Belgium and the European Union:

1. The Belgian law of December 8, 1992, the so-called “privacy law” (last amended by the law of December 11, 1998)
2. The European General Data Protection Regulation (EU) 2016/679 of April 27, 2016, concerning the protection of personal data and the free movement of such data and repealing Directive 95/46/EC.

We are not responsible for the privacy policy of websites referred to via a hyperlink from the Website. This privacy policy is governed exclusively by and must be interpreted in accordance with Belgian law. In case of dispute, the courts of the registered office of the website owner will have jurisdiction.