Ingekleurd oud zicht op de Sint-Annarei met het pand van Quay17

Frequently Asked Questions

Below you will find answers to the questions our guests ask us most often. Can’t find your question? Please get in touch — we’re happy to help.

What are the check-in and check-out times?
Check-in is from 4.00 to 10.00 pm. Outside these hours, check-in is possible by arrangement (by email or phone). Check-out is until 10.30 am. A late check-out is available on request, for a supplement of 20 euros per hour.
Is there parking?
Yes. Our building has its own enclosed private car park with camera surveillance (20 euros per night). The parking spaces are also fitted with charging points for electric cars.
Can I reserve a parking space?
Yes, a parking space can be reserved in advance. Just let us know when you book.
Is there a lift?
There is a lift from the ground floor to the rooms. There are, however, a few steps at the entrance: as a protected historic building, this part could not be adapted.
What is the cancellation policy?
Your stay is fully refundable when cancelled up to 14 days before arrival.
How much does a night cost?
Our rooms are available from 210 euros per night, including a luxury breakfast buffet.
What time is breakfast, and are there dietary options?
Breakfast is served from 9.00 to 10.30 am. We offer a wide range of vegetarian products, and gluten-free, lactose-free and vegan options on request. A packed lunch is also available on request.
Can I drop off my luggage earlier?
Of course. You are welcome to drop off your luggage earlier, so you can explore Bruges with peace of mind before checking in.
Are pets allowed?
Unfortunately, pets are not permitted.
What is the minimum age for guests?
Guests are welcome from the age of 16.
How do I reach Quay17 from the station?
The station is about a 20-minute walk away. You can also reach us by public transport or taxi.
Can I rent or store bicycles?
There is a bicycle storage area, and bicycle rental is available. Ideal for discovering Bruges and the surrounding area.
Which payment methods are accepted?
You can pay in cash or with all common bank cards.